Privacy Policy

EXPERT 8 SOLUTION CO., LTD. (we) respects your privacy.

1. Information We Collect

We collect only the minimum data required to provide chat services, such as:

  • Message content
  • Sender and recipient IDs
  • Timestamp of messages

2. How We Use Information

We use the collected data solely to:

  • Display and manage chat conversations
  • Enable merchants to respond to customer inquiries
  • Improve system reliability

3. Data Sharing

We do not sell or share personal data with third parties, except when required to operate integrations with platforms such as TikTok.

4. Data Retention

Message data is stored only as long as necessary to provide the Service or as required by law.

5. Data Security

We implement reasonable technical and organizational measures to protect user data.

6. User Rights

Users may request deletion or correction of their data by contacting us.

7. Contact

If you have questions about this Privacy Policy, contact:

Email: info@expert8-solution.com