Terms of Service

This Terms of Service ("Terms") governs your access to and use of the chat integration service ("Service") provided by Expert8 Solution Co., Ltd.

1. Service Description

The Service provides a unified chat management system that allows merchants to manage and respond to customer messages from connected platforms, including TikTok Shop.

2. User Responsibilities

You agree to use the Service in compliance with all applicable laws, platform policies, and regulations, including TikTok's Developer and Messaging Policies.

3. Data Usage

The Service only accesses and processes message data necessary to provide chat functionality. We do not sell or misuse user data.

4. Third-Party Platforms

The Service integrates with third-party platforms such as TikTok. We are not responsible for changes, downtime, or policy updates from these platforms.

5. Termination

We reserve the right to suspend or terminate access if the Service is used in violation of these Terms or applicable laws.

6. Limitation of Liability

The Service is provided "as is" without warranties of any kind.

7. Contact

If you have any questions regarding these Terms, please contact us at:

Email: info@expert8-solution.com